Skip to content
Leap Studio

Support

For something specific to one app, its own support page is usually faster.

Support by app

Common questions

Subscriptions, billing and refunds
Apple manages all of it. Cancel in Settings on your iPhone: tap your name, then Subscriptions. Request a refund at reportaproblem.apple.com. We have no access to your payment details and cannot charge, cancel or refund.
How do I delete my data?
Delete the app. Your content is held on your device and nowhere else. There is no account to close and no server-side copy. Back anything up first — we cannot restore it.
Do I need an account?
No. None of our apps have accounts, sign-ups or logins.
Which iPhone do I need?
It varies by app — each project page lists the requirement. Cloister AI's open-weights models need an iPhone 15 or newer.
Is there an Android version?
No. These apps rely on Apple's on-device model and the Neural Engine.
Something is broken.
Email contact@leapstudio.dev with what happened, what you expected, and your iPhone and iOS version.
I found a security problem.
Report it privately to contact@leapstudio.dev before disclosing it publicly. We acknowledge within 3 business days.