Support
For something specific to one app, its own support page is usually faster.
Support by app
Common questions
- Subscriptions, billing and refunds
- Apple manages all of it. Cancel in Settings on your iPhone: tap your name, then Subscriptions. Request a refund at reportaproblem.apple.com. We have no access to your payment details and cannot charge, cancel or refund.
- How do I delete my data?
- Delete the app. Your content is held on your device and nowhere else. There is no account to close and no server-side copy. Back anything up first — we cannot restore it.
- Do I need an account?
- No. None of our apps have accounts, sign-ups or logins.
- Which iPhone do I need?
- It varies by app — each project page lists the requirement. Cloister AI's open-weights models need an iPhone 15 or newer.
- Is there an Android version?
- No. These apps rely on Apple's on-device model and the Neural Engine.
- Something is broken.
- Email contact@leapstudio.dev with what happened, what you expected, and your iPhone and iOS version.
- I found a security problem.
- Report it privately to contact@leapstudio.dev before disclosing it publicly. We acknowledge within 3 business days.